We welcome your feedback, questions, and suggestions. Please read the information below before contacting us to ensure we can help you effectively.
If you are experiencing problems with VAT validation, please first check our troubleshooting guide. Most validation issues result from formatting errors or country-specific requirements that are covered in our guides.
Our FAQ page answers the most common questions about VAT validation, VIES, and cross-border trade. You may find your answer there.
Please note that we cannot provide personalized tax advice. For questions about your specific VAT obligations, we recommend consulting a qualified tax professional or contacting your national tax authority.
For website feedback, content suggestions, error reports, or general inquiries:
Email: contact@vat-scan.com
To help us respond effectively, please include:
We aim to respond to inquiries within 2-3 business days. During busy periods, response times may be longer. Please do not send duplicate messages as this may delay our response.
We appreciate feedback that helps us improve our service:
For official VAT information and support, please contact the relevant authorities: